Company Name | Convergys |
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Website | www.convergys.com |
Snippet | Convergys Corporation was a corporation based in Cincinnati, Ohio, that sold customer management and information management products, primarily to large corporations. Customer management products included agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provided convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers. They had approximately 130,000 employees across 33 countries. |
Fate | Acquired by SYNNEX Corporation |
Type | Public |
Defunct | October 5, 2018 (2018-10-05) |
Founded | 1998 |
Revenue | $ 2.951 billion [1] (2015) |
Website | www.convergys.com |
Industry | Customer ManagementInformation ManagementOutsourcingConsultingProfessional Services |
Products | Infinys Rating and Billing (IRB), Dynamic Decisioning Solution (DDS), ICOMS, Customer Management, Solutions etc. |
Successor | Concentrix |
Traded as | NYSE: CVG |
Key people | Andrea Ayers (CEO), Andre S. Valentine (CFO), Claudia Cline (Exec VP/General Counsel), Michael L Wooden (CCO), Marjorie Connelly (COO) |
Net income | $ 169 million[1] (2015) |
Headquarters | Cincinnati, Ohio, United States |
Total assets | $ 2.358 billion[1] (2015) |
Total equity | $ 1.276 billion[1] (2015) |
Operating income | $ 194.4 million[1] (2015) |
Number of employees | 130,001[1] (2015) |
Number of locations | 150[1] |
Convergys is part of the United States company list
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